News
Our Support Center Has Migrated to a New Site
Posted by Ernie B on 06 April 2019 07:31 PM
eRAMP, MINGenerator, Consulting and BNTouch Mortgage CRM Customer Please Note:

We have move to a new customer support solution. Please do not submit tickets using this support site.

For eRAMP, MINGenerator, Consulting service and BNTouch
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Exciting news regarding eRAMP, MINGenerator and more....
Posted by Ernie B on 24 March 2019 06:00 AM

Exciting news regarding eRAMP, MINGenerator, our consulting partners and BNTouch Mortgage CRM clients.  We are now offering a new customer support solution!

We are migrating to a new customer support solution to expand self-service options to reduce time to receive answers to questions and to connect our client community in a new
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eRAMP License Expiration Date Update 2019
Posted by Ernie B on 10 December 2018 05:21 PM
It's that time of year for holiday celebration and eRAMP license extension. Every year in December your eRAMP license is extended for another year. Over the last weekend all active eRAMP licenses were extended to 12/31/2019. All eRAMP users should confirm their license expiration date located in the bottom right corner of the eRAMP start screen shows the date 12/31/2019. If your license expiration date still shows 2018 log into our
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eRAMP TLS 1.2 Update for LendingQB Integration
Posted by Ernie B on 21 May 2018 12:14 AM

eRAMP TLS 1.2 Update for LendingQB Integration

If you are a LendingQB LOS customer your eRAMP and LendingQB integration has been updated to meet current TLS 1.2 requirements. Our eRAMP seamless integration takes care of uploading MERS registration date to your loan record and our Registration Confirmation certificate to Edocs. Which means the update to TLS 1.2 does not require an update to your eRAMP software. Our
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eRAMP MERS ICE Migration Update #2
Posted by Ernie B on 04 May 2018 11:49 PM

Today we met with our ICE conversion specialist to test XML Online Registration and SFTP Batch processing. Communication testing was successful. The current production version all eRAMP users are using was able to login to both XML Online Registration and SFTP Batch processing. The only changes to eRAMP that are required is to update the SFTP IP address and username on the Client setting screen. The only eRAMP change required for XML Online Registration to work is to change the URL. Both XML
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Seven Tips to Prepare for Your 2018 NCUA Examinations
Posted by Ernie B on 07 March 2018 01:40 AM
Seven Tips to Prepare for Your 2018 NCUA Examinations March 6, 2018

Written by Jackie Benoun
                 Executive Vice President, Consulting Services
                 Cyberlink Software Solutions, Inc.

The March 1st
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